LRS adopts ITIL best practices for incident, problem, and change management. With a centralized service desk, we prioritize tickets efficiently. Our escalation procedures and SLA management ensure timely resolutions. Tiered support levels provide specialized expertise, while remote desktop tools offer swift remote assistance. Trust LRS for optimized support processes.
LRS employs proactive monitoring and alerting to detect performance issues and automate incident resolution. With event correlation tools, we identify root causes efficiently. Integration with ITSM platforms ensures seamless workflow management. Real-time updates via email, SMS, or push notifications keep stakeholders informed. Post-incident analysis drives continuous improvement. Trust LRS for vigilant oversight.
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Serviced LocationsFounded in 2014, as a vision to bridge the gap in the service industry for Hardware Peripherals, Datacenter Rental Equipment and On Site Device replacement services for Small and Medium businesses. With due course of time LRS has evolved and diversified into an Integrated Solution provider. We achieved this by venturing into multi technology solutions for clients across varied industry domains.
LRS is now present across India and has delivered global projects for major Service Integrators and Service Providers in India. We have a vision of helping organisations create a competitive edge by driving IT and Digital initiatives along with them. We support our clients with our skilled and professional services in the area of Datacenter, Network, Security and Cloud.
Deepak Negi
Head of Department - ITLRS has consistently provided exemplary Technical Man-power Services to our organization for over two years. Their seamless delivery and unwavering support have been invaluable. We confidently rely on their expertise and professionalism, expecting continued excellence in the future.Kudos to the dedicated LRS Team for their consistent reliability and exceptional service
Prashant Chaudhary
IT Head Department of Treasuries - Uttar PradeshEngaging LRS services for Facilities Management Services (FMS) and IT Infrastructure Annual Maintenance Contract (AMC) coincided with the onset of the Covid-19 pandemic. Our organization grappled with an outdated infrastructure that significantly impacted our operational efficiency. Leveraging the expertise of LRS's skilled engineers, we successfully upgraded to a modern infrastructure, achieving cost savings in the process. Their proficient technical team, spanning from L1 to L3 support, demons
Tushar Nagweker
Head of Information Technology P. D. Hinduja Hospital KharWe began working (FMS and IT infra AMC) with LRS services PVT. LTD. right before the Covid-19 pandemic. We had an extremely outdated infrastructure due to which we were facing challenges in up time. LRS skilled engineers helped us in replacing it with the latest infra with cost saving.. They have a good technical skilled staff from L1, L2 & L3 support whether it is networking / servers / IT Security/desktops / printers. Their L2 and L3 support (remotely from Delhi) are excellent and have saved u
Vodafone Idea Limited
Since the initial engagement with LRS services, we have seen their dedication, swift response, and overall completeness with their multi-vendor technical skills. LRS has become one of our preferred uptime maintenance and tailored solution partners. I wish they keep the same momentum and continue providing us an excellent and reliable support.